- Accounts
- VAT
- Payroll
- Eastleigh
Find the problem in month three, not month twelve.
Accounts, tax, VAT, payroll, CIS and bookkeeping for small businesses in Eastleigh, Southampton, Winchester and across Hampshire.
Every month, not once a year
- Sales 16,850 17,290 18,420
- Cost of sales 6,404 6,743 7,166
- Gross profit 10,446 10,547 11,254
- Wages 4,180 4,180 4,180
- Motor and travel 698 721 743
- Premises 1,150 1,150 1,150
- Other overheads 776 802 817
- Net profit 3,642 3,694 4,364
Reconciled 10 September 2026
- Emails answered within one working day
- Calls returned the same day or the next
- A straightforward VAT return in three to five working days
Checkable, not claimed
Every line here is a registration, a partner status or a policy you can verify without asking us. There is a reference number where a reference number exists.
- AML supervision HMRC XVML00000208643
- ICO registration Registered ZB041083
- Companies House ACSP Authorised agent AP009354
- Trading since September 2014 Company 09237448
- Xero Bronze Partner
- QuickBooks Gold Partner
- FreeAgent Partner
- Professional indemnity Insured Simply Business
- The difference
Most business owners find out how the year went when the year is over. Management accounts tell you in month three.
Management accounts are a separate service from the year-end accounts, added to a package rather than included in one. They are sales, costs and margin by month, put in front of you while the year can still be changed. By month three, there is usually enough information to start seeing meaningful patterns, while there is still plenty of time to act. Month nine still leaves a full quarter in which acting on the numbers can change the year.
The year-end accounts are prepared either way. What management accounts add is seeing how sales, costs and profit are developing during the year, rather than finding out when the year-end accounts are done.
- Month one Bookkeeping from the first month. Bank feeds connected properly and reconciled.
- Month three Your first management accounts. Sales, costs and margin, by month, while the year can still be changed.
- Month nine The review. Three months left to act on what it says before year end.
- Year end Where most owners find out how it went.
What we find when we take over a set of books
None of these are unusual. All of them were found in real handovers, and all of them cost money for as long as they are left.
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Bank accounts not reconciled for several years
We reconcile back to the statements, month by month, until the balance in the software is the balance at the bank.
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A refreshed bank feed that created a second account instead of reconnecting to the first
We identify the duplicate, move the transactions to the right account and reconnect the feed properly.
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Income posted to expense codes, and expenses posted to income
We recode the transactions and check the nominal ledger, so the profit and loss reports what actually happened.
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VAT, PAYE and CIS control accounts never reconciled to HMRC
We agree each control account back to the HMRC position and correct the difference before it becomes a penalty.
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Opening balances carried forward year after year without being checked
We check them against the last set of filed accounts and correct them at the point they are found, not at year end.
We review the books first and confirm the scope before any clean-up work is agreed. Bookkeeping clean-up
- Once a year
The year coming in
Statutory accounts and Companies House filing for limited companies, annual accounts and profit calculation for sole traders. Corporation Tax and CT600, Self Assessment, and the HMRC correspondence that comes with both: notices, penalties and appeals.
Where complete records reach us promptly, we work to a target of filing within three months of your year end. Not because the deadline needs it, but because a set of accounts nine months old is a history lesson.
An example. Your year end is whatever date your accounts are made up to. The three months is the target either way.
What we do, and how often you will hear about it
Eleven services for sole traders and owner-managed limited companies, grouped by the rhythm they actually run at rather than by how an accountant would file them.
Every month or quarter
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Bookkeeping
Bank reconciliations, sales and purchase ledger, supplier bills, receipts and document management. -
VAT returns
VAT coding, VAT reconciliations and submission. Three to five working days when the bookkeeping is up to date. -
Payroll
Weekly, fortnightly or monthly. RTI, P60s, starters and leavers, SMP, SSP, student loans and pension deductions. -
CIS
Monthly returns, subcontractor verification with HMRC, CIS deductions and record keeping. -
Management accounts
Profit and loss by month, balance sheet, cash flow, budget against actual. Explained, not just sent.
Once a year
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Month 9 review
A deliberate look at the books three months before your year end, while there is still time to act on what it says. -
Year-end accounts
Statutory accounts and Companies House filing for limited companies, annual accounts and profit calculation for sole traders. Worked to a target of three months after your year end. -
Tax returns
Corporation Tax and CT600 for limited companies, Self Assessment for sole traders and individuals, plus HMRC correspondence, notices, penalties and appeals.
Sorting things out
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Bookkeeping clean-up
Catch-up work, recoding, balance sheet reconciliations, opening balance corrections. We review the books first and confirm the scope before work is agreed. -
Software setup and training
Xero, QuickBooks and FreeAgent. Setup, migration, and training so you can use the thing you are paying for. -
Making Tax Digital
Getting your records and your software ready for Making Tax Digital for Income Tax.
One of our clients had been in business for over five years, paying for a bookkeeping service the whole time. She had never once seen a profit and loss by month. We sent her one.
Tickdoc is Sibo Armstrong. In accounting and finance since 1997, supporting small businesses since 2011, and Tickdoc Ltd registered in September 2014. The longest client relationship dates from 2014.
You get her, not an account manager. Emails answered within one working day, calls returned the same day or the next.
- Google reviews
What clients say, and what Sibo said back
Every one of these is on Google under a real name, in words we did not write. Sibo has replied to all of them, which is the part nobody can fake.
Google rating
from 8 reviews, every one answered
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30 May 2026
Tickdoc have been handling my business accounts for a while, I really appreciate all the do for me.
Reply from Tickdoc
Thank you so much. We really appreciate you trusting us with your business accounts, and we are glad to be able to support you. It's a pleasure working with you.
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20 January 2026
We have been using Tickdoc since 2022 for both our business and personal accounts. Sibo is consistently helpful and provides clear, well-informed advice. She demonstrates a genuine interest in supporting the financial health and profitability of the business and is able to clearly identify what is working well and where improvements can be made. Where a query falls outside her immediate remit, she is proactive in either finding the answer or connecting us with the appropriate specialist, particularly in relation to business development. We have been very pleased with the service received and would recommend Tickdoc.
Reply from Tickdoc
Thank you for taking the time to share such detailed feedback. We really appreciate your continued trust and are pleased to hear that the support you have received has been helpful and practical. It's great to know that our proactive approach is making a real difference. Thank you again for the recommendation, we look forward to continuing to support you and your business.
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11 December 2025
Very professional and helpful . I am happy with the work Tickdoc has done for me throughout the years. She stood by me during my difficulty times and very happy with work done . Thank You
Reply from Tickdoc
Hi Zodwa, Thank you for your positive review. We are pleased to have supported you over the years and glad you are happy with our work.
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11 December 2025
The training I received from Sibo was good. She had obviously prepared well prior to the session and taken a look at my Xero account and questions before hand to provide great context. Her knowledge of the system and book keeping is excellent. I could have done with more time with her as an hour wasn't quite long enough but I will be sure to keep her in mind for future sessions.
Reply from Tickdoc
Hi Nigel, Thank you for the thoughtful and positive feedback. I am glad the session was helpful and that the preparation and context added value. I appreciate the comment on timing, and I would be happy to assist further in future sessions.
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18 January 2024
Sibo not only manages my accounts but helped me to understand my finances and not just bury my head in the sand. Since using Sibo, I am now more profitable than ever and feel in control of my business money.
Reply from Tickdoc
Thank you for your review! We are thrilled to have made a positive impact on your profitability and understanding of your finances. Your success is our success. Looking forward to our continued partnership!
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27 September 2023
I had an outstanding service from Tickdoc Ltd. They have been helping my business with bookkeeping and accounting since 2017. They have been reliable and always available to support whenever my business needs help even during pandemic. I really had a great service from tickdoc Ltd and I am forever grateful to have them.
Reply from Tickdoc
Great review! Thank you so much for taking the time to leave us 5 star a review. We really appreciate your feedback about our services.
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29 June 2023
A brilliant introduction training session on XERO, very professional and friendly, highly recommend.
Reply from Tickdoc
It was a pleasure collaborating with you, and we value your support. Please feel free to contact us If you require further assistance. Thank you once again!
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16 June 2023
Very professional way of working, there's care and concern for your company accounts. I strongly recommend this business.
Reply from Tickdoc
Thank you for your review Tillia. We appreciate your recommendation and value your business. Our work is driven by a commitment to professionalism and care.
- Joining us
The first two weeks
Moving accountant sounds like a fortnight of admin. It is mostly ours.
- Days 1-2 We talk through what you need. Proposal issued and agreed through BrightManager.
- Days 3-5 Engagement letter and anti-money-laundering checks completed through Xama. Handover information requested from your outgoing accountant where relevant.
- Days 6-9 Accounting software and HMRC access arranged. Records collected.
- Days 10-14 Initial review. Gaps, discrepancies and setup problems identified and resolved, then into the regular monthly workflow.
What we will not do
Worth saying out loud, because it is cheaper for both of us than finding out in month four.
- Treat personal expenditure as tax-deductible business expenditure where there is no proper basis for doing so.
- Take on aggressive or unjustifiable tax treatment.
- Audit and advisory work, or complex specialist taxation. We say so and point you to somebody who does it.
- Work that is closer to a personal assistant than to an accountant.
- Take on a client moving from another accountant before the necessary handover has been completed.
Common questions about working with Tickdoc
How quickly will you reply if I get in touch?
We aim to answer emails within one working day, and we return telephone calls the same day or the next. That is the standard the practice is run to, and it is deliberate: poor communication is a reason people often give us for leaving their previous bookkeeper.
How long does a VAT return take?
For a straightforward return, where the bookkeeping is up to date and all the records are available, we normally complete the review and the return within three to five working days. Returns that need bookkeeping corrections first, or that raise queries we have to put to you, take longer.
My books are years behind. Is that a problem?
No. Catch-up work is a service in its own right and we do it regularly. How long it takes depends on the number of transactions, how far behind the records have fallen, and how many unreconciled items need correcting, so we look at the records first and tell you what the job involves before we start.
Which accounting software do you prefer?
Xero, generally. Its bank reconciliation, its reporting and its accountant collaboration tools are the most effective of the three we work with, and it integrates well with the other systems our clients use. But no single package is right for every business. QuickBooks and FreeAgent can be the better fit depending on the size of the business, the transaction volume and the functionality you actually need, and we will say so if that is the case.
What happens in the first two weeks?
We talk through what you need, then issue and agree a proposal through BrightManager. The engagement letter and anti-money-laundering checks are completed through Xama. We arrange accounting software and HMRC access, collect your records, and where you are moving from another accountant we contact them for the necessary handover information. Then we carry out an initial review, resolve any gaps, discrepancies or setup problems we find, and move you into the regular monthly workflow.
Do you only work with businesses in Hampshire?
No. Most of our clients are in Eastleigh, Southampton, Winchester and across Hampshire, and we work with businesses elsewhere in the UK too. The sectors we work in most are health and social care, construction and trades, manufacturing, medical and professional training, landlords, cleaning, transport and taxi, fitness, and charities. We also work alongside tax advisers and other accountants on their own clients.
Is there anything you will not take on?
Yes, and we would rather say so now than after you have signed. We will not treat personal expenditure as tax-deductible business expenditure where there is no proper basis for doing so. We will not take on aggressive or unjustifiable tax treatment. We do not do audit or advisory work, or complex specialist taxation, and we will point you to somebody who does. We have turned down work that was closer to a personal assistant role than an accounting one. And we cannot take on a client moving from another accountant until the necessary handover has been completed.
Ask us
Not the question you had?
Ring and ask it. You will be talking to Sibo, not an account manager, and if Tickdoc is not the right fit we will say so rather than quote for it.
- Talk to us
Tell us what the books look like. Honestly. We have seen worse.
No jargon, no judgement, and no charge for the conversation. If we are not the right fit we will say so and point you at somebody who is.
Monday to Friday, 09:00 to 17:00. Emails answered within one working day.
